VISUALISE DATA
Choose from a selection of pre-configured reports or engage us for a bespoke solution
ENHANCE SYSTEMS
Collaborate to audit and identify system improvements
OPTIMISE PROCESSES
Map and refine your business processes as part of continuous quality improvement
Using Microsoft Power BI and other tools, we work with you to create reports and dashboards to suit your needs
See our testimonials for more info.
Testimonials
Broad perspective systems review
Systems audits
We gain understanding of your systems by building relationships and spending quality time with your teams.
New or existing
We’ll work with you to expand use of your existing systems or support you to identify and implement new systems.
Discovery and mapping
We‘ll facilitate discovery and design workshops, using your contractual KPIs and other requirements as a baseline.
Design workshops
We enhance uptake and engagement by methodically co-designing solutions with your teams.
Customised BI Reports
Your own branding
We can use elements from your style guide, giving your BI reports a look and feel that matches your other material.
Bespoke BI solutions
We can get data from many sources and combine them into one report, such as HR, SharePoint, Excel and cloud apps.
Multi-sector experience
ACCHS
Aboriginal Community Controlled Health Service experience, including Primary Health, Allied Health, Dental, Integrated Team Care, front-of-house, Medicare/clinical claims support and systems administration.
PSP
Permanency Support Program (funded by the Department of Communities and Justice) experience, including database design and implementation, compliance monitoring, and various systems/BI solutions.
Disability
Disability sector management experience, including policy and procedural development, program design, and CRM customisation.
Corporate Services
Executive corporate experience across HR, policy, compliance, continuous quality improvement, accreditation, communications and marketing, finance, property and fleet.
Client Testimonials
Kimberly
Ross has been professional throughout his engage with our organisation. He is responsive and delivers on his promises. Ross’s extensive experience over several years has culminated an ability to be able to translate complex programming logic into to clean and understandable evaluation tools. We highly recommend his services.
Programs Manager – Waminda
PJ
I worked with Ross on a number of IT projects in health and he always delivered as promised. His professionalism with the client is second to none, allowing him to deliver great outcomes.
Ross is particularly knowledgeable in data. His health BI dashboards are the best I’ve seen in the industry, and they are very flexible and configurable due to his skill in this area.
Ross is also very personable at the same time. His ability to work through all levels of an organisation and deliver great outcomes is a testament to his positive nature and personal integrity. Even though I work in a different industry now, I still regularly keep in touch with Ross
Lead Trainer and System Administration
Angie
When we engaged Ross as a consultant, our organisation had multi-level IT dysfunction, poor engagement with community, low staff morale and high staff turnover. Staff surveys and exit interviews identified dysfunctional IT systems as a major contributing factor to workplace stress, dissatisfaction and in some instances the reason staff sought alternative employment.
Ross is unlike any other business improvement or IT consultant I have ever engaged, he was (is) genuinely committed to empowering our organisation to improve health outcomes for our mob. He has operationalised our own vision by listening to how we want to be supported. This has included undertaking a comprehensive system audit, developing a strategic IT direction report, identifying and recommending service optimisation opportunities, implementing agreed service optimisations, providing staff training, building customised data reporting and managing strategic communication.
Ross is a true ally for Aboriginal people, he took time to expand his knowledge and understand the uniqueness of the Biripi people, culture, and history. He did this on an ongoing basis, in a meaningful way, by engaging in conversations with our staff, who are also community members and ultimately service users.
In my experience, Aboriginal Community Controlled Health organisations have been taken advantage of by businesses promising to help, whilst only concerning themselves with their own profit. Creative Data Systems and Solutions is a purpose driven, ethical business that is committed to the principle of self-determination. Moreover, on a personal level, Ross is passionate, committed, hardworking and incredibly knowledgeable. I have recommended him to other Aboriginal Community Controlled Health Organisations and will continue to do so.
CEO – Biripi ACMC
Tania
Ross coordinated and facilitated the transition of our organisation’s IT systems to a new IT provider, under very difficult circumstances. He was extremely thorough, organised, methodical and patient in analysing our gaps, identifying our strengths, and mapping the transition. He took the time to understand our business needs, and continuously communicated with and provided ongoing updates to staff. Ross’ loyalty and commitment to our organisation has been outstanding and we have the greatest respect for the quality of work he delivers and his work ethic. We trust Ross implicitly with our business needs and I highly recommend him.
Health Services Manager – Biripi ACMC
Crystal
On initial engagement with Ross it was clear that he had extensive knowledge of business systems and processes. This was demonstrated when he was able to translate our conversations into meaningful data output. Ross took the time to understand what we wanted to achieve, and developed a solution that exceeded the original intent. As an Aboriginal Community Controlled Organisation meaningful data plays a key role in being able to provide services to meet the needs of our community. I strongly encourage anyone wanting to gain a better understanding and insight of their data to speak to Ross from Creative Data Systems and Solutions.
Senior IT Officer – ATSICHS Mackay
